Solutions
“I’ve been using Sentimonitor since the beginning of this year and I’m already a fan. I’m able to extract excellent data, information and understand the needs of our audience, which guides a great deal of our production content. Even though the platform is easy to use, the support resources available are super detailed and helpful on the doubts that come up. Without mentioning the customer service, which is incredible, showing that the Sentimonitor team experiences with us all the monitoring and analysis.”Laura Marcon
“I’m a Sentimonitor fan. The software has advanced analysis tools with great flexibility and the analysts go deep on the data to deliver high-quality information. The customer service and support teams are always very close – they live the monitoring with us. They always find a way to deliver, no matter what.”Luisa Bettio
“We chose Sentimonitor as a partner in social media intelligence at LG/Brazil not only for the platform’s flexibility and depth, but also for its [the company’s] expertise on integration with other partners and flexibility to attend to businesses’ specific requirements.”Priscilla Dutra
We are a technology company to monitoring, intelligence and decision-making
Sentimonitor, our social media monitoring tool, allows your team to get insights on content production, find out influencers to spread the word, monitor your competition on social media and keep track of your brand’s performance data on Twitter, Facebook, Instagram and YouTube.
Our monitoring tool’s customization and integration services makes sure that the social media insights obtained are integrated to your Business Intelligence (BI), Customer Relationship Management (CRM), Customer Services Center and Enterprise Resource Planning (ERP) systems without stress and that our solution works with synergy with your partners and suppliers.
Our intelligence and customer services teams works with collaborators so that they make the right calls timely by analyzing social media – with consultor’s support and training, or absorbing part of the intelligence processes through content curation, reports and alerts.
We founded Sentimonitor by the end of 2008 as a Big Data and data science consulting. Since 2010, we are focused on evolving the social media analysis tool and its ecosystem. Our clients are large, medium and small sized organizations on sectors such as finance, beverage, e-commerce, media, electronics, elections and public administration.
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